Disability Advice & Information Officer

Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.We are currently recruiting a full-time Disability Advice & Information Officer to join our dedicated and supportive team. If you are passionate about rights, inclusion, and empowering individuals and communities, this is an opportunity to deliver meaningful, person-centred support that has real impact.At LCIL, we are a user-led organisation committed to supporting vulnerable people to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.This is a rewarding opportunity to deliver high-quality advice and information services to disabled people, individuals with long term health conditions, parent carers, people aged 65+, and women with health issues, particularly those impacted by the cost-of-living crisis across Edinburgh and the Lothians.You will provide welfare benefits advice, income maximisation support, and one-to-one casework, helping individuals to understand and access their rights and entitlements. The role also involves co-designing and delivering accessible cost-of-living workshops, supporting people to improve financial wellbeing, confidence, and independence.You will work flexibly across office, home, and community settings, including outreach and home visits, ensuring services are accessible, responsive, and person-led.We are looking for someone who can demonstrate:Knowledge of welfare benefits and income maximisation, with the ability to provide accurate advice and supportExperience of managing caseload, including providing ongoing casework supportConfidence in working both one-to-one and in group settings with a diverse range of peopleStrong organisational skills, with the ability to prioritise a varied workloadWhy Join LCIL?We offer a supportive and flexible working environment, including:Flexible and hybrid working patterns25 days annual leave + 10 public holidaysGenerous employer pension contributionOpportunities for personal and professional developmentWe want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.