Freelance Administrative Assistant

Job Title: Freelance Administrative Assistant Contract: Freelance / Self-employed Time Commitment: ~7.5 hours per week (ideally across at least 3 days) Location: Remote Reports to: Freelance Operations Manager About Us The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching. We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector. The Role We are seeking a proactive and reliable Freelance Administrative Assistant to support the day-to-day operations of the Association. This is a flexible, fully remote role with no expectation of travel. You will play a key role in ensuring smooth communication with members and supporting core organisational activities. Key Responsibilities Respond to membership enquiries via email, escalating where appropriate Monitor general inboxes and direct communications to the relevant person Support the Operations Manager with administrative and organisational tasks, including event coordination Maintain and update the organisation’s CRM database in line with GDPR requirements Monitor social media channels, responding to queries or escalating as needed Person Specification Essential Highly organised with the ability to work independently Strong written and verbal communication skills Good working knowledge of GDPR principles Comfortable following processes and procedures Interest in supporting an arts education charity Desirable Experience working with non-profit and/or membership organisations Understanding of the arts education sector, particularly singing teaching Experience of CRM database management Hours and Working Pattern Approximately 7.5 hours per week (may vary depending on workload) Ideally spread across at least 3 days to ensure timely responses