Team Assistant within Investment Banking

Core Responsibilities: •    Complex, high volume email management •    Advanced, proactive diary management •    Manage complex travel arrangements: co-ordination of flights, trains, check in, VISAs, accommodation and ground transportation logistics.  Manage a multitude of frequent changes at short notice and prepare travel itineraries •    Management of coverage expense processing through Concur •    Become integral part of business, understand group priorities and Banker expectation •    Management of internal/external meetings, conference calls •    General administration duties (Room bookings, filing, photocopying, faxing, stationery ordering and business cards). •    Partnership with assistants across the CIB group to provide back-up coverage during planned/un-planned absence sporadically. Essential skills/experience: •    Professional client handling and relationship building with all clients, Bankers and admin cover groups •    Full competency in diary management, can apply good judgment and has an understanding of competing priorities. •    Strong, executive communication style •    Experience of effectively arranging travel, production of accurate itineraries and apply good judgment on how to optimise travellers time and business costs •    Can demonstrate pro-activity and ownership within the role •    Strong technical capabilities. •    Awareness of expense systems and cost control initiatives, process expenses in a timely manner and reconcile accounts accurately on a monthly basis •    Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers •    Is flexible, willing and receptive to change. •    Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion •    Has a high level of attention to detail and delivers high quality results. •    Has an understanding of the culture of Investment Banking and the Corporate Bank •    Is a strong team player who can build networks and work in partnership with peers, management and senior stakeholders •    Solution orientated •    Is driven and can manage expectations through communicating proactively and often across different hierarchies •    Has potential to act as a role model to their peers e.g. lead by example