Membership & Branch Support Executive

Membership & Branch Support Executive Permanent £36,000 Hybrid working – 2 days London office / 3 days home based Are you a highly organised individual with strong stakeholder management skills and experience supporting projects, events, or committees? This is an exciting opportunity to join a friendly, professional, and well-established membership organisation with a collaborative culture and a strong sense of community. Supporting a global network of over 100 branches, this is a varied role where you will work closely with volunteers, committees, and internal teams to drive engagement, support events, and contribute to key projects across the organisation. Main Duties & Responsibilities Provide ongoing support to new and existing branches within a global network. Act as a key point of contact for branch committees, supporting day-to-day queries as well as longer-term initiatives. Lead and support branch-related projects, including planning, coordination, and tracking progress to ensure successful delivery. Act as Committee Secretary for key committees, including coordinating meetings, taking minutes, and tracking actions. Support branches with event promotion, programme development, and member communications. Assist in the development and launch of new Chapters and Branches, including guidance on business planning and setup. Maintain accurate branch records and data within the CRM system (Salesforce experience desirable). Support reporting and performance tracking of branch activity, contributing to dashboards and insights. Work closely with Marketing to support campaigns related to branch and member engagement. Collaborate with Membership, Marketing, and Events teams to align activity and improve overall member experience. Attend events, committee meetings, and networking functions as required. Ensure compliance with governance, policies, and procedures, including election protocols. Experience Required Experience working within a membership organisation or supporting committees Experience leading or supporting projects, with the ability to manage multiple priorities. Strong interpersonal skills and confidence engaging with a wide range of stakeholders, including at events. Excellent organisational and time management skills, with the ability to meet tight deadlines. Experience of working in a support role (e.g. team support, coordinator, PA/EA or similar). Competence in Microsoft Office, including Excel, and experience using databases/CRM systems. Experience in writing marketing copy or supporting email campaigns (desirable). Excellent written and verbal communication skills.