Job Description
The role This is an exciting opportunity to join GamCare at a pivotal moment, as the organisation launches a new programme focused on preventing and reducing gambling-related harm experienced by individuals affected by another person’s gambling, known as “Affected Others”. This new role, funded by the Office for Health Improvement and Disparities (OHID), is an opportunity to develop guidance and resources for Affected Others and professionals, alongside designing and delivering peer support services and training. The programme will prioritise support for key groups across England, including men, young adults (18–25), neurodiverse individuals, LGBTQIA+ communities, and people from ethnic minority backgrounds. As a Development Coordinator, you will be responsible for producing high-quality guidance, resources, and service developments, ensuring that safety is embedded across all outputs and that lived experience voices inform all aspects of the work. Using an iterative test and learn approach, you will gather insights, contribute to continuous improvement, and adapt resources and services to better meet the needs of target groups. Key responsibilities Programme Support – Support the Programme Manager in the development of the programme, contributing to delivery against KPIs, timelines, and budget requirements. Resource & Service Development – Develop high-quality online and printed guidance and support for Affected Others and the professionals who support them. Work collaboratively with service teams to support the development of educational peer support and other support services. Matrix Working – Work collaboratively across programmes, including the Women’s Pathway Programme, to ensure resources and services are aligned, avoid duplication, and benefit from shared learning. Build strong internal relationships to support consistent messaging, practice sharing, and continuous improvement. Lived Experience Engagement – Support the active involvement of people with lived experience as Affected Others, ensuring their input informs the co-creation of resources and support services. Stakeholder Engagement – Build and maintain relationships with professionals working with target groups to inform the development of resources and services, and promote programme outputs to relevant audiences. Equality, Diversity & Inclusion (EDI) – Embed EDI principles across all outputs, ensuring resources and services are accessible, inclusive, and responsive to the needs of target groups. Learning & Insight – Contribute to a culture of continuous improvement by applying a test and learn approach, gathering insights to refine and improve resources and services. Impact & Evaluation – Support the collection of data and insights to assess the effectiveness and impact of resources and services. Monitoring & Reporting – Contribute to programme monitoring and reporting by preparing written, statistical, and verbal updates on progress and outcomes. About you The successful candidate will bring experience in developing guidance, resources or services that support positive behaviour change. In addition to this, you will have experience of building relationships and delivering initiatives with volunteers who have lived experience, as well as colleagues and external stakeholders. Strong organisational skills are essential, along with the ability to manage competing priorities and experience of developing interventions using iterative “test and learn” approaches to build high-quality guidance and support. About Us Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment. Benefits You Can Enjoy 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service A generous Pension Scheme - we contribute 6% and you contribute 2% Discretionary company sick pay from day one of service Employee Assistance Programme – 24-hour support For further details and to apply please click the apply button. Closing date for applications: Wednesday 20 May 2026. Interviews will take place online via video conference – week commencing 1 June 2026. GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.