Administrator - HYBRID

Administrator - HYBRID
Location: Edinburgh (Hybrid - 3 days office / 2 days home)
Start: ASAP
Contract: Permanent
Hours: 34.5 hours per week (shorter working day on Fridays)
Salary: £13.20 per hour

Our client is seeking a motivated and professional Administrator to join their team based in Edinburgh. This is an excellent opportunity for an organised and customer focused Administrator to play a key role in supporting membership administration, stakeholder communications and operational growth initiatives within a values driven organisation.

The Role
The Administrator will be responsible for managing the membership administration processes, acting as a first point of contact for members, supporting communications and marketing activity, and co-ordinating administrative support for training and operational activities.

Key Responsibilities

• Act as the first point of contact for members and prospective members via phone, email and other channels


• Manage the full membership lifecycle including applications, payments, onboarding and annual renewals


• Maintain and develop the membership database ensuring accuracy and compliance


• Produce regular reports on membership data and support forecasting activity


• Support internal and external communications and assist with marketing and promotional activity


• Liaise with technical advisors to coordinate inspections, audits, training courses and events


• Support the delivery of new initiatives to support membership growth and income streams


• Assist with recruitment and retention campaigns


• Provide general administrative support and contribute to continuous process improvement

About You
Essential:

• Administrative skills with experience using Microsoft Word, Excel, and Outlook


• Excellent verbal and written communication skills with a professional telephone manner


• Ability to manage multiple tasks, prioritise workload and meet deadlines


• Proactive, flexible, and able to work on your own initiative


• Detail oriented with a positive and professional approach

Benefits

• Hybrid working model


• Generous holiday allowance (24 days plus public holidays)


• Pension scheme with employer contribution


• Group life assurance


• Health and wellbeing support


• Employee benefits including salary exchange options and counselling services


• Shorter working day on Fridays

This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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