Job vacancy: Support Medical Secretary, East Lancashire Hospitals NHS Trust, Burnley | trac.jobs

Job summary Main area Community & Neurodisability Paediatrics Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 435-F017-26-A Employer East Lancashire Hospitals NHS Trust Employer type NHS Site Burnley General Hospital/ Royal Blackburn Hospital Town Burnley Salary £24,937 - £26,598 £24,937 - £26,598 Salary period Yearly Closing Today at 17:00 Employer heading Support Medical Secretary NHS AfC: Band 3 At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work. Job overview To provide an efficient and effective secretarial service to consultants and junior medical staff working at BGH/RBH site.  To work as part of a team, promoting effective flows in the department to cover leave to ensure that systems and processes run smoothly in the absence of the dedicated secretary.  Periods of absence will be planned in advance to enable cover to be planned enabling the post holder to plan their work accordingly. Main duties of the job To provide  secretary service:  accurately producing from audio/copy, patient related correspondence /reports/discharges of a sensitive and complex nature, using appropriate software and within specific timescales To ensure a high standard of data quality at all times, in particular  ensuring that patient demographic details are accurate and up to date by using the patient Information System (EMIS) Communicate effectively with internal and external customers.  Act as a link regarding clinic appointments, reports and results with other departments and staff across the Health Board, GPs, other hospitals and Medical Centre To respond as requested to enquiries/ correspondence from GPs and patients, both written and by telephone, and act on such enquiries promptly and appropriately and at all times safeguard patient   confidentiality. Ensure queries are prioritised appropriately and where appropriate offer solutions to any potential problems. Transcribed letters - ensure all letters and associated documents are copied and distributed to the appropriate professionals, including patients. Working for our organisation This post is to work with a team of medical secretaries, consultants and junior medical staff at BGH & RBH supporting the department to run smoothly and ensure cover is provided during the period of the absence of the dedicated secretary. Detailed job description and main responsibilities Main Duties To provide  secretary service:  accurately producing from audio/copy, patient related correspondence /reports/discharges of a sensitive and complex nature, using appropriate software and within specific timescales To ensure a high standard of data quality at all times, in particular