Job Description
Essential Functions: 1. Campaign Execution & Mid-Level Operations (Core Focus) ⢠High-Volume Deployment: Build, schedule, and deploy 10–20 email campaigns per week across multiple email service providers (ESPs). ⢠Flawless QA & Testing: Perform rigorous QA on all emails before deployment. Check rendering, broken links, dynamic content blocks, and audience logic before hitting "send." ⢠Asset & Template Management: Implement light HTML/CSS updates to email templates as needed. Build and maintain campaign assets including landing pages, forms, and emails. ⢠Scheduling & Cadence: Manage daily email scheduling and send cadences to ensure on-time delivery across the client portfolio. 2. Automation Execution & Segmentation ⢠Workflow Implementation: Execute and build marketing automation workflows (nurture sequences, drip campaigns, trigger-based sequences) designed by the strategy team across platforms like HubSpot, Marketo, Dotdigital, and Omeda. ⢠Audience Segmentation: Build data-driven customer audience segments using behavioral, demographic, and firmographic data for personalized targeting. ⢠Lead Routing: Configure and maintain lead scoring and routing processes to ensure data passes correctly to sales teams. 3. Technical Integration & Reporting Validation ⢠Platform Health: Manage day-to-day platform operations, ensuring data integrity, system health, and domain/email hygiene best practices. ⢠Data Syncs & Troubleshooting: Configure standard integrations (e.g., HubSpot to LinkedIn/Facebook) and troubleshoot basic webhooks, data syncs, and platform errors. ⢠Reporting Validation: Validate that campaign data is properly flowing into reporting dashboards and assist in pulling performance metrics (open rates, CTR, conversions). 4. Testing, Optimization, & AI Efficiency ⢠A/B Testing: - Develop and optimize email marketing programs, including technical A/B testing for subject lines, dynamic content variations, and send-time optimizations utilizing segmentation, personalization, and performance analysis. ⢠AI Integration: - Utilize AI tools to validate workflow logic, ensure there are no typos or grammar errors, optimize testing parameters, and increase overall build efficiency. ⢠Documentation & Reporting: - Document complex campaign logic for scalable process development and assist in generating reports on campaign performance and engagement trends. - Monitor, analyze, and report on campaign performance, providing insights and recommendations for optimization. - Assist in the development of client-facing reports and presentations showcasing campaign results and strategic recommendations. - Stay up-to-date with industry best practices and emerging trends in marketing automation, B2B marketing, and relevant platforms. Key Responsibilities & Deliverables: 1. High-Volume Technical Fulfillment ⢠Weekly Output: Successfully execute 10-20 email builds and deployments per week. ⢠Annual Output: Manage the operational setup and QA for 249+ co-branded email programs (and other enterprise publisher campaigns) per year. 2. Time Allocation & Communication Strategy ⢠Internal Coordination & Execution: 95% (Heads-down focus on platform building, QA, scheduling, and coordinating with the Head Project Manager and Marketing Coordinators to clear blockers). ⢠Direct Client Communication: <5% (Client communication is handled by the Client Partners and Head PM; you focus strictly on execution and only communicate externally on highly escalated technical platform issues). 3. Delivery Cadence ⢠Daily: Build, QA, and schedule emails; implement light HTML fixes; update ClickUp statuses. ⢠Weekly: Review high-volume email programs for technical accuracy; run A/B tests; report on blockers to the Head PM. ⢠Monthly: Validate reporting data and maintain domain/platform health.