Job Description
As Team Host, you deliver excellent service and champion the guest experience across the lounge. You work as part of a team and are multi-skilled in performing a variety of roles within the lounge. You are a brand ambassador for No.1 Lounges and engage with each guest to deliver a great experience every time. Whilst upholding No1's company values, having the passion to create memorable experiences; committed to excellence with your service; embracing creativity in your role; being part of our community. Bar: As a bartender, you provide a speedy, personable service, maintaining consistently high levels of drinks service. Serving all drinks to the Set Operating Procedure (SOP) whilst being consistent and compliant. You will engage with every guest. You will need to plan ahead to keep the bar clean and well stocked with all drink products. You may process electronic payments for premium drinks and may need to reconcile bar spend at the end of the work day, as per company procedure. Floor: Ownership of your section(s) as allocated on shift - you will be responsible for taking pride in your area and having a keen eye for a clean and tidy lounge in line with 'SHAPE' (Section, Hygiene, Availability, Presentation and Engagement) Essentials. Each section should be well-presented at all times. Whilst clearing/resetting tables and maintaining your sections, you will be engaging with guests. Food Service: You will be running food from the kitchen to guests and looking after any selfserve food area.