Job vacancy: Business Support, Sandwell and West Birmingham NHS Trust, Oldbury | trac.jobs

Job summary Main area PCCT Admin Grade NHS AfC: Band 3 Contract Permanent Hours Part time Flexible working 51 hours per week (Monday- Friday working a 3 shift system 08.00 - 16.00, 09.00 - 17.00 and 10.00 - 18.00) Job ref 381-CT-7343762 Employer Sandwell and West Birmingham NHS Trust Employer type NHS Site SWB NHS Trust Town Oldbury Salary £25,760 - £27,476 pro rata per annum Salary period Yearly Closing 07/05/2026 23:59 Employer heading Business Support NHS AfC: Band 3 Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community.  We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce. Job overview This is an exciting opportunity for an experienced administrator to assist our growing Primary Care, Community & Therapies Clinical Group which provides both inpatient, outpatient and community therapies and nursing in providing an effective and efficient comprehensive administrative service including the production of clinical correspondence to referring agents or onward referral service to support the work of the Clinical Staff within the Group. You must have experience of typing correspondence, managing clinical diaries and referral management according to the guidelines.  You will be expected to provide a full centralised automated appointment system by undertaking duties within the community and therapies single point of access centres. Main duties of the job There will be a requirement to learn the patient administration systems to work effectively within a paperless environment. You will be expected to participate in the 3 shift pattern to provide administrative, working 08:00 – 16:00, 09.00 – 17.00 or 10.00 – 18.00 on a rota basis along with weekend working to facilitate 7 day working and bank holidays as and when required. The duties of this role are expected to be carried out on site. The successful candidate will enhance our team by having the following experience and qualities; GCE/GCSE English & Maths at Grade C or equivalent qualification Excellent communication skills to deal with patients, colleagues and referring agents Ability to prioritise own work and work under pressure with conflicting demands Able to work well as part of a team Working for our organisation Sandwe