Job Description
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Assessment officer for the 3 months ongoing, at the rate of £28 per hour umbrella
Job responsibilities
- To assist customers by accurately determining their entitlement to Housing benefit, council tax support, resident support fund assistant, social care financial assessments and concessionary travel or any other schemes the organisation implement complying with legislation case law, guidance and council policy
- To provide first contact resolution to customer across a range of services and a variety of access channels, maintaining the highest standards of customer care at all times
- To carry out all duties in accordance with relevant legislation and guidance, policies, procedures and standards to ensure the delivery of excellent services to customers
- Experience of Mosaic required.
- Experience of Abacus strongly desired.
Should your skills match the above please send through your updated CV.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.