Job vacancy: Emergency Department Receptionist, University Hospitals of Morecambe Bay NHS Foundation Trust, Lancaster | trac.jobs

Job summary Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time Part time 37.5 hours per week Job ref 331-7819650-UHMB Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Royal Lancaster Infirmary Town Lancaster Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing Today at 08:00 Employer heading Emergency Department Receptionist NHS AfC: Band 3 ''Creating a great place to be cared for and a great place to work'' University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability. Job overview An exciting opportunity has arisen to join our Reception team in the Emergency Department and Urgent Treatment Centre at RLI. You will be the first point of contact for many of our patients and will be required to have excellent communication and hospitality skills. 07:00-15:00 08:00-20:00 15:00-23:00 20:30-07:00 This is a varied rota and you must be available to work all  of the above shifts. Your rota will be allocated six weeks in advance, however, due to some shifts being longer than others; you may work slightly more hours one week and fewer the next. Main duties of the job You will be able to provide a wide range of administrative and receptionist skills whilst dealing with patients in a sensitive and efficient manner. You will be responsible for booking in patients who self present to the department or arrive by emergency ambulance. You will also deal with telephone enquiries from patients and relatives. Working for our organisation We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay. Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the