Administrator

Our local authority client based in Oxfordshire are urgently seeking an experienced Administrator.

*£14.59 an hour PAYE

Job Description

1. To ensure burial, cremation and memorial applications are compliant with burial and cremation laws and where discrepancies arise, these are dealt with appropriately and sensitively.
2. To prepare all paperwork required for cremations and burials as required, with due regard for accuracy and attention to detail.
3. Responsible for the administration and processing of paperwork regarding the Book of Remembrance, general queries, sales and recording of memorials.
4. To ensure all application for licences from memorial masons are compliant with national standards and memorial’s policy.
5. To take bookings for services, memorials and strewings using the service booking system.
6. To provide excellent customer service to all clients and stakeholders
7. To be responsible for financial transactions and account for the collection of fees, cash handling, debit and credit processes and banking arrangements in line with corporate and audit procedures.
8. To provide a research service to the general public who are seeking specific information / records about graves, burial dates and other associated historical details.

PERSON SPEC: 

• Work within a bereavement focussed or other similar sensitive service
• Work within a busy Customer Service facing environment requiring use of a range of interpersonal skills, sensitivity and patience
• Administration experience requiring confidentiality, attention to detail, accuracy and timeliness, meeting of deadlines with a very short timescale

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.