Admin

Position: Admin
Location: County Hall, High Street, Newport, PO30 1UD
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: 37 Hours Per Week
Pay Rate: £ 13.26 Per Hour
Job Reference: OR99989

Job Purpose
To provide high-quality administrative and business support to the Safeguarding Team within Children’s Services. The role ensures efficient coordination of processes, accurate record-keeping, and effective support for safeguarding activities, including Looked After Children Reviews and Child Protection Conferences, while maintaining strict confidentiality and professionalism. Key Responsibilities
Administrative & Business Support

• Provide comprehensive administrative support across financial systems and processes, including procurement card administration.
• Deliver accurate word processing services including letters, reports, minutes, and templates.
• Maintain and update electronic records using systems such as Mosaic and internal databases.
• Manage file retrieval and ensure accurate tracking of physical and digital records.

Meeting Coordination & Support

• Organise, attend, and minute sensitive meetings involving confidential information.
• Ensure meetings (virtual, hybrid, or in-person) are properly set up with required equipment.
• Complete follow-up actions and documentation within statutory deadlines.

Cross-Team Collaboration

• Work collaboratively across teams (including LADO and Quality Assurance) to ensure continuous administrative cover.
• Support coordination of safeguarding activities and team operations.

Communication & Professionalism

• Communicate effectively with families, professionals, and stakeholders.
• Maintain a high level of confidentiality when handling sensitive information.
• Provide professional and empathetic support in all interactions.

General Duties

• Support performance management through accurate data entry and reporting.
• Undertake additional duties as required by the Business Support Team Leader in line with the role.

Person Specification
Essential Skills & Experience

• Experience in an administrative or business support role.
• Strong knowledge of administrative processes and systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint).
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to handle confidential information with discretion.
• Strong organisational and time management skills.
• Ability to engage professionally with the public and stakeholders.

Desirable

• Experience working within Children’s Services or safeguarding environments.
• Knowledge of systems such as Mosaic.
• Experience in public sector or local authority settings.

Qualifications

• Educated to GCSE level (or equivalent) – Essential
• Level 3 Business Administration (or equivalent) or relevant experience – Essential
• RSA II Word Processing or similar qualification – Desirable

Key Competencies

• Confidentiality & Professional Integrity
• Organisation & Time Management
• Communication & Interpersonal Skills
• Accuracy & Attention to Detail
• Teamwork & Collaboration

Additional Information

• This role may require handling sensitive safeguarding information.
• Flexibility and adaptability are essential to support team and service needs.
• Candidates must comply with all council policies, safeguarding standards, and statutory requirements

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.