Interim ICT Technician in a School

Your new company You’ll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success. This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required. Your new role As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you’ll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently. Key responsibilities include: Providing first and second-line ICT support for hardware, software and applications Installing, configuring and maintaining PCs, laptops, tablets and peripherals Diagnosing and resolving desktop, network and connectivity issues Supporting mobile device estates (including iPads and Android tablets) and MDM solutions Managing user accounts, routine system checks and basic network monitoring Logging, updating and resolving service requests via a helpdesk system Supporting safe and secure ICT use, including data protection and device security Working closely with central IT teams and third-party providers where required The role is Monday to Friday, 08:00–16:00, starting as soon as possible and running until the end of July. What you'll need to succeed To be successful in this role, you will need: Proven experience in an ICT support or technician role (education desirable) Strong working knowledge of Windows environments, hardware and peripherals Ability to diagnose and fix hardware, software and basic network issues Experience supporting tablets and mobile devices (ideally iPads) Confidence working in a customer-facing environment with excellent communication skills A proactive, problem-solving approach with the ability to manage multiple tasks Have an Enhanced DBS (we will be able to get one pending) What you'll get in return An immediate start interim opportunity A structured Monday–Friday, daytime working pattern (08:00–16:00) Weekly Pay The opportunity to work within a supportive, collaborative IT environment Hands-on experience supporting large scale ICT systems in education What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #4788235 - Ragen Burdett