Mental Health Support Worker | Smethwick, West Midlands | Full time

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Group are looking for a confident and compassionate Mental Health Support Worker who's passionate about making a real difference to join our team at Cygnet Raglan House. This is a full‑time role (42 hours per week), working 12‑hour shifts across days and nights, including every other weekend. At Raglan House, you'll be part of a supportive, dedicated team who work together to help individuals build independence, develop new skills, and move forward in their recovery. Every shift is an opportunity to make a meaningful impact-whether that's offering emotional support, encouraging daily living skills, or simply being a positive, steady presence in someone's day. If you're someone who thrives in a caring environment, enjoys helping others reach their potential, and wants a role where your work truly matters, this could be the perfect next step for you. Cygnet Raglan House is a 25-bed high-support inpatient rehabilitation (level 2) service for women. It is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy, and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. Your day-to-day… Offer enhanced care with a flexible lea rning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals' specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? We'll offer you… Salary: £13.15 - £13.70 Per Hour Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Free meals on shift You are… Experienced Mental Health Support Worker with over 6 months of experience within a mental health setting Genuinely driven with a desire to make a real difference in people's lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible What next? If you care about making a difference - we want to talk to you. Click the button to apply