Job Description
Job Title: Customer Service Coordinator
Location: Horsham
Hours: Full-time, Monday to Friday
Salary: £28k
About the Role
We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service.
Key Responsibilities
- Acting as a first point of contact for customers via phone, email, and online enquiries
- Providing accurate information and resolving customer issues in a professional and timely manner
- Processing orders, bookings, or requests using internal systems
- Maintaining accurate customer records and updating databases
- Liaising with internal teams to ensure customer queries are followed through
- Supporting the wider team with general administrative duties
About You
- Previous experience in a customer service or administrative role is desirable
- Strong communication skills, both written and verbal
- Excellent attention to detail and organisational skills
- Confident using Microsoft Office and/or customer management systems
- Ability to manage multiple tasks and prioritise workload
- A positive, friendly, and professional approach
Next steps:
- Apply today, the client is looking for someone to interview and start immediately!
- Please apply today with your up to date CV
- If you experience any issues applying, please send your CV along with the name of the role you are applying for to brighton@office-angels.com
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.